Who we are
Murang’a Water and Sanitation Company (MUWASCO) was established in 2006 as a body corporate with a mandate of providing water and sewerage services to Murang’a town and its environs. The company operates under a Water Services Provision Agreement (SPA) signed with Tana Water Works Development Agency who is the current Asset owner and the ownership will transit to the County Government of Murang’a. The company is licensed by the Water Services Regulatory Authority (WASREB). Under the SPA, MUWASCO is mandated to provide water and sewerage services to all residents within its jurisdiction in an efficient and economic manner and within the confines of the Water Act 2016, water and sanitation guidelines, and the Constitution of Kenya. The County Government of Murang’a is represented in the Board of Muwasco.
MUWASCO’s area of coverage includes Murang’a town and its environs. The total area covered is 195 Kilometers square with an estimated population of about 175,000 people. The area covered includes Mbiri, Township, Kimathi, Mugoiri, Kambiti, Nginda, Ichagaki and parts of Kamahuha wards. Water supply in the town has come a long way from the pre-colonial days when supply was via four boreholes. With the increased demand, there has been a need to improve the quantity and quality of water provided to the residents. The company currently has 140 permanent staff and some were seconded by the Ministry of water since inception.
Currently, MUWASCO has over 25,137 registered connections out of which 22,344 are active. The main water source is Kiawambeu with a production capacity of 18,800m3but currently producing 11000m3, Kayahwe which produces 4000 m3 and Gakoigo bulk water treatment plant. The Company operates Karii Sewerage treatment facility which services 4000 sewerage connections. MUWASCO has its head office in Murang’a town, at the junction of Nairobi – Murang’a road and Kangema road. The town lies 85 kilometers North-East of Nairobi, the capital city of Kenya. Most of the area covered by the Company is hilly.
To provide quality water and sanitation services in reliable, efficient and sustainable manner.
To become a world-class water and sanitation service provider that meets and exceeds consumer's expectations now and in the future.
OUR SERVICES
NEW WATER
CONNECTION
The Company's mission is to serve Murang'a people with access to clean water and sewage services. MUWASCO is dedicated to making sure that all stakeholders obtain water on time and effectively.
PIPELINE &
MAINTAINANCE
We manage, operate, and maintain water pipeline installations in accordance with the highest standards of quality, customer care, and environmental sensitivity. In most cases, the water supply will be cut off to prevent further water loss within the shortest time possible after receiving a complaint of a leak or burst.
WATER QUALITY
& TESTING
The company's sole purpose is to provide water and sewerage services to Murang'a people and to guarantee that the water that they consume is of the highest standard.
METER TESTING
& SERVICING
Our facilities are equipped to evaluate water meters under a variety of operational circumstances that are representative of those they would encounter while in service. All of your water meter testing requirements can be met by MUWASCO thanks to industry standards, the newest approved testing tools, and a committed testing staff.
WATER TANKER
SERVICES
When a customer requests and pays for clean water, MUWASCO runs water bowsers that deliver it to them in Murang'a and its surroundings.
METERING &
BILLING
Our goal is to provide every client with dependable water billing services as well as metering solutions that make billing easy and precise. Our knowledgeable customer service team is ready to assist you if you have any questions regarding your bill.
FORT BEVERAGE
INDUSTRIES
Our bottled water services provide premium quality drinking water for homes and offices. We offer convenient delivery options and a range of bottle sizes to meet your needs. Trust us for safe, clean, and refreshing bottled water that you can count on.
EXHAUSTER
SERVICES
Our exhauster services provide efficient and reliable removal of sludge, debris, and waste materials from your property. Our team of skilled technicians use high-powered vacuum trucks and specialized equipment to ensure that your waste management needs are met promptly and effectively. Trust us for all your exhauster service requirements.
MANURE
SERVICES
Our manure services offer expert removal and disposal of animal waste for farms use. Our trained technicians use specialized equipment to safely and efficiently collect and transport the waste, providing a cleaner and healthier environment for both animals and humans.
Payment Options
For Self Service Use
USSD *483*002#
Enter your water company? "MUWASCO"
And follow the prompts.