FAQ`s

1.How do I pay my Muwasco water bill?

MPESA
• STEP 1:USING YOUR SAFARICOM LINE
• STEP 2:GO TO SAFARICOM, THEN M-PESA
• STEP 3:SELECT “LIPA NA MPESA/PAYMENT SERVICES”
• STEP 4:SELECT “PAY BILL”
• STEP 5: SELECT “ENTER BUSINESS NO.”
• STEP 6:ENTER 898600 THEN OK
• STEP 7:ENTER YOUR WATER ACCOUNT NUMBER eg(12345) THEN OK
• STEP 8: ENTER AMOUNT, THEN OK
• STEP 9:THEN KEY IN YOUR M-PESA PIN, THEN OK

BANK OR AGENT
Equity bank 0220192975587

2. What is the PayBill number for Muwasco?

MUWASCO Paybill number is 898600
3. MUWASCO PAYBILL?

MUWASCO Paybill number is 898600
4. WHAT ARE THE REQUIREMENTS FOR A NEW CONNECTION?

Register for assessment
Assessment completion
Application after payment (Include assessment form, copy of ID, copy of KRA, copy of title deed)
Installation process

5. WHAT ARE THE REQUIREMENTS FOR CHANGE OF TENANCY?

Customer to provide the connection number of the meter
Requirements for application/registration after payment are; (copy of ID, copy of KRA, original deposit receipt)
Connection process

6. WHAT ARE THE REQUIREMENTS FOR TERMINATION?:

Photo of meter to be terminated
Copy of ID
Original receipt of the deposit

7. HOW DOES RE-CONNECTION FEE APPLY?

Re-connection fee applies when payment due date has passed and bill still pending